Bob’s Auto Refinishing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in several ways.

Information You Provide

When you complete forms on our website, contact us, request services, or communicate with us, we may collect information such as:

Name
Email address
Phone number
Mailing address
Vehicle information (when applicable)
Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

IP address
Browser type
Device information
Website pages visited
Date and time of visits
General usage data

This information helps us improve our website performance and customer experience.

2. How We Use Personal Information

Bob’s Auto Refinishing may use personal information for purposes including:

Providing auto refinishing services and estimates
Responding to customer inquiries
Scheduling appointments
Sending service updates or notifications
Improving our website and services
Complying with legal requirements

If you opt in to receive SMS messages, we may use your phone number to send updates related to appointments, services, or customer support.

3. SMS Communications and Consent

If you provide your phone number and consent to receive SMS communications from Bob’s Auto Refinishing, you may receive text messages related to your request, appointment reminders, service updates, or customer support.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the contact information provided below.

SMS consent is not shared with third parties or affiliates.

4. Sharing of Personal Information

Bob’s Auto Refinishing does not sell personal information.

We may share personal information only in limited circumstances, including:

With trusted service providers who assist in operating our website or business services
When required by law, legal process, or government request
To protect our rights, safety, or property
In connection with a business transaction such as a merger or acquisition

All service providers are expected to maintain appropriate safeguards for your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Choices

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Opt out of marketing communications
Withdraw consent for SMS communications at any time

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. Bob’s Auto Refinishing is not responsible for the privacy practices or content of those websites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Information

If you have questions about this Privacy Policy, please contact:

Bob’s Auto Refinishing
Phone: +1 (808)-986-8001
Email address: bobsautomaui@gmail.com
Shop Address: 314 Ho’ohana St, Kahului, HI 96732